:root{--navy:#0F2A3C;--navy-2:#163A52;--steel:#EAF0F4;--paper:#F7F5F0;--card:#FFFFFF;--ink:#1C2B33;--ink-2:#5A6B73;--copper:#D96C27;--copper-d:#B8561A;--copper-soft:#FDEEE2;--teal:#14707A;--line:#DDE3E6;--ok:#2E7D4F;--warn:#B3261E;--gold:#C08A2C;--radius:16px;--maxw:1120px}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;line-height:1.55;-webkit-font-smoothing:antialiased}h1,h2,h3,.serif{font-family:Georgia,Times New Roman,serif;font-weight:600}h1{font-size:clamp(1.9rem,5vw,2.9rem);margin:0;line-height:1.1}h2{font-size:1.45rem;margin:0 0 .4em}h3{font-size:1.08rem;margin:0 0 .3em}p{margin:0 0 .9em}button{font:inherit;cursor:pointer}.wrap{max-width:var(--maxw);margin:0 auto;padding:0 18px}.ribbon{background:var(--navy);color:#e6eef2;font-size:.86rem}.ribbon .wrap{display:flex;gap:14px;align-items:center;justify-content:space-between;padding-top:9px;padding-bottom:9px;flex-wrap:wrap}.ribbon strong{color:#fff}.ribbon a{color:#f2a65a;font-weight:600}.brand-head{padding:38px 0 8px;text-align:center}.brand-head .mark{width:58px;height:58px;border-radius:14px;background:var(--navy);color:#f2a65a;display:inline-flex;align-items:center;justify-content:center;font-family:Georgia,serif;font-size:1.7rem;margin-bottom:10px}.brand-head .tag{letter-spacing:.22em;text-transform:uppercase;font-size:.78rem;color:var(--copper-d);font-weight:700;margin-top:6px}.brand-head .sub{color:var(--ink-2);max-width:38rem;margin:10px auto 0}.tabs{display:flex;gap:8px;justify-content:center;margin:26px 0 8px;flex-wrap:wrap}.tabs button{border:1.5px solid var(--navy);background:transparent;color:var(--navy);border-radius:999px;padding:10px 20px;font-weight:700}.tabs button.on{background:var(--navy);color:#fff}.demo-tag{display:inline-block;background:var(--copper-soft);border:1px solid #F3C9A8;color:var(--copper-d);font-size:.74rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase;border-radius:999px;padding:3px 10px}.step{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:22px;margin:18px 0}.step-head{display:flex;align-items:baseline;gap:12px;margin-bottom:14px;flex-wrap:wrap}.step-num{width:30px;height:30px;flex:none;border-radius:50%;background:var(--copper);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:800;font-size:.95rem;align-self:center}.step-head p{color:var(--ink-2);margin:0;font-size:.94rem}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}@media(max-width:640px){.form-grid{grid-template-columns:1fr}}label.f{display:block;font-weight:700;font-size:.92rem}label.f span.lbl{display:block;margin-bottom:5px}label.f input,label.f textarea,label.f select{width:100%;border:1.5px solid var(--line);border-radius:11px;padding:11px 13px;font:inherit;background:#fff}label.f input:focus,label.f textarea:focus,label.f select:focus{outline:2px solid var(--copper-soft);border-color:var(--copper)}.err{color:#b3261e;font-size:.85rem;font-weight:600;margin-top:5px;display:none}.err.show{display:block}input.bad,select.bad{border-color:#b3261e!important}.radio-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:5px}.radio-card{display:inline-flex;gap:8px;align-items:flex-start;border:1.5px solid var(--line);border-radius:12px;padding:10px 14px;background:#fff;font-weight:600;max-width:320px}.radio-card input{accent-color:var(--copper);width:17px;height:17px;margin-top:3px}.radio-card small{display:block;font-weight:400;color:var(--ink-2)}.radio-card.emerg{border-color:#e8afaf;background:#fff7f7}.notice{background:#fff7e6;border:1px solid #EBD9A8;border-radius:12px;padding:12px 15px;font-size:.92rem}.notice.out{background:#fdecec;border-color:#e8afaf}.notice.ok{background:#eaf6ee;border-color:#bfe3cc}.btn{display:inline-block;background:var(--copper);color:#fff;border:1px solid var(--copper);border-radius:12px;padding:13px 24px;font-weight:800}.btn:hover{background:var(--copper-d)}.btn.ghost{background:transparent;color:var(--navy);border-color:var(--navy)}.btn.ghost:hover{background:var(--steel)}.btn.small{padding:8px 14px;font-size:.88rem}.btn.teal{background:var(--teal);border-color:var(--teal)}.btn:disabled{opacity:.45;cursor:not-allowed}.confirm-hero{text-align:center;padding:10px 0 4px}.confirm-hero .tick{width:62px;height:62px;border-radius:50%;background:var(--ok);color:#fff;font-size:1.8rem;display:inline-flex;align-items:center;justify-content:center;margin-bottom:10px}.confirm-hero .tick.emerg{background:var(--warn)}.summary{background:var(--steel);border-radius:14px;padding:16px 18px;margin:16px 0}.summary .row{display:flex;justify-content:space-between;gap:14px;padding:3px 0}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin:18px 0}.stat{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:16px}.stat .n{font-size:1.9rem;font-weight:800;font-family:Georgia,serif;color:var(--navy)}.stat.alert .n{color:var(--warn)}.stat .l{color:var(--ink-2);font-size:.88rem;font-weight:600}.pill{display:inline-block;border-radius:999px;padding:2px 11px;font-size:.78rem;font-weight:800;white-space:nowrap}.pill.New{background:#eaf0f4;color:var(--navy)}.pill.Contacted{background:#fff3d6;color:#7a5410}.pill.Quoted{background:#e6e0f5;color:#4b3a8a}.pill.Booked{background:#e5f3ea;color:var(--ok)}.pill.Done{background:#efe9dc;color:#7a6414}.pill.Lost{background:#f6e3e3;color:#b3261e}.pill.emerg{background:#b3261e;color:#fff}.queue-item{border:1.5px solid #E8AFAF;background:#fff7f7;border-radius:14px;padding:15px 16px;margin-bottom:10px}.queue-item .top,.lead-card .top{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;align-items:baseline}.lead-card{border:1.5px solid var(--line);border-radius:14px;padding:15px 16px;margin-bottom:10px;background:#fff}.lead-card .meta{color:var(--ink-2);font-size:.9rem}.acts{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.filters{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px;margin-bottom:14px}@media(max-width:640px){.filters{grid-template-columns:1fr}}.filters label{font-size:.82rem;font-weight:700;color:var(--ink-2);display:block}.filters select,.filters input{width:100%;border:1.5px solid var(--line);border-radius:10px;padding:9px 11px;font:inherit;background:#fff;margin-top:4px}.empty-note{color:var(--ink-2);background:var(--steel);border-radius:11px;padding:14px}.foot{padding:28px 0 44px;color:var(--ink-2);font-size:.9rem;text-align:center}.foot a{color:var(--copper-d);font-weight:600}[hidden]{display:none!important}